Product · Sells

Turns browsers into buyers.

cobay recommends the right product, builds the bundle, and rescues the cart — grounded in your real catalog, at the exact moment someone's ready to buy.

Recommend

Recommends like your best rep — never invents.

When a shopper asks “which one for me?”, cobay answers from your live catalog — the right product, in stock, at the real price. It matches on what the customer actually needs, not a keyword. If it’s not in your data, it doesn’t say it.

  • Grounded in your Shopify catalog, prices, and inventory — always current.
  • Reads intent, not just keywords: skin type, use case, budget, fit.
  • Recommends only what you sell and what’s in stock right now.
Which serum for sensitive, acne-prone skin?
For sensitive + acne-prone, the Calm Balance Serum($38) is our gentlest — fragrance-free, niacinamide. It’s in stock. Want me to add it to your cart?
matched from your catalogin stock · $38

Suggested for this customer

  • Calm Balance Serum

    in cart

    $38
  • Gentle Cream Cleanser

    pairs well

    $24
  • Barrier Repair Moisturizer

    completes routine

    $32
Complete the routine — save 10%$84.60
Bundle

Builds the bundle that lifts the order.

A good rep doesn’t stop at one item. cobay suggests the products that genuinely go together — the cleanser for that serum, the refill for that subscription — so average order value grows without a single pushy upsell. Every pairing is grounded in what you stock and what this customer needs.

  • Suggests complements that fit the routine, not random add-ons.
  • Applies your bundle pricing and promos automatically.
  • Knows what they already own, so it never re-sells the same thing.
Rescue

Saves the cart before it’s gone.

Most carts leak at one small friction: a shipping question, a sizing doubt, a “let me think about it.” cobay is right there to answer it — in the moment, with the real answer — and turn hesitation back into a checkout instead of a lost sale.

  • Catches the exit-intent objection and answers it on the spot.
  • Confirms shipping, returns, and stock from your real policies.
  • Only offers an incentive when it makes sense — never trains discount-hunting.
Hmm, not sure about the shipping time. Might wait.
Totally fair. Your cart ships free and arrives by Thursday — before the weekend. Your items are in stock now; want me to hold this price and check you out?
cart rescuedcheckout resumed
Nudge

Proactive at the moment of intent.

The best sales moment is fleeting. cobay reaches out with the right thing at the right time — because it remembers who each customer is.

At the moment of intent

Reads live browsing signals and steps in when someone is comparing or lingering — not before, not after.

From the one brain

It already knows this customer — what they bought, what they asked, what they came back for — so the nudge lands as help, not noise.

Brings them back to reorder

Remembers the skin concern that closed the first sale and reaches out when the refill is due — the same memory, working twice.

Proof

See exactly what cobay sold you.

Every order cobay influences is tagged and totaled in your dashboard. No marketing math, no attribution guesswork — just the revenue a conversation drove, that you can check yourself.

  • Every influenced order is tagged to the conversation that drove it.
  • One number, front and center: influenced sales this month.
  • The proof you can check — not a claim you have to trust.
Influenced salesexample dashboard

+$24,910

across 312 orders cobay touched — illustrative numbers; yours come from your real orders

Avg order lift

+18%

Carts rescued

143

Put your best rep on every conversation.

cobay recommends, bundles, and rescues — grounded in your real catalog. Free to install, live in minutes.